Service Advisor
If you're adaptable, detail-oriented, and passionate about delivering exceptional service, this might be the role for you!
We're currently working with our client who are looking for a customer-focused Service Advisor to join their team.
Your responsibilities will include liaising with other departments, managing sales orders, and providing excellent service to our customers.
Responsibilities:
- Efficiently liaise with other departments to ensure seamless service delivery.
- Manage sales orders for both counter and contract customers.
- Handle customer queries professionally.
- Assist in growing our customer base.
- Provide accurate paperwork completion.
- Arrange product deliveries and collections.
- Manage warranty issues and claims.
- Undertake ad-hoc duties as needed.
Desired Experience:
- Automotive Industry Knowledge: Prior experience in the automotive industry, especially in service or parts, is highly desirable.
- Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
- Technical Understanding: Familiarity with automotive components and terminology.
- Organisational Skills: Ability to manage paperwork, coordinate deliveries, and handle administrative tasks efficiently.
Compensation and Benefits:
- Salary: £27,000 to £30,000 (experience-dependent).
- Working Hours: Mon-Fri, 08:00-17:00.
- Holiday Entitlement: 25 days plus bank holidays.
- Excellent pension scheme
Apply now!