Job Purpose
Workwell Outsourcing provides funding and back-office services to recruitment agencies. Due to expansion, we require a credit controller to work on a new client account. The successful candidate will join our existing credit control team in our new office in Otley. A minimum of 1 year of Credit Control experience is essential. The role is a hybrid role, the requirement is 3 days in the office, and 2 days working from home. Otley, Leeds based.
Main Responsibilities
- Working with a new client, you will collect monies due on the accounts receivable ledger, bringing queries to a swift resolution, ensuring accounts are up to date and credit limits not unduly affected.
- More importantly you will understand your impact on the business, a well-managed credit accounts enables our client to work efficiently.
- Not content to be average, you will be keen to spot opportunities to improve the service you offer, confident in highlighting ways to continuously develop.
Credit Controller Requirements:
- As an experienced Credit Controller it is your exceptional customer service, communication, and the ability to build relationships that will give you the edge in this role.
- We would be really interested to speak with you if you love a challenge, have excellent attention to detail and are able to easily prioritise every opportunity.
- You should have experience of resolving queries quickly and taking ownership to deliver the highest customer experience.
- Workwell Outsourcing are proud to be an growing company and we are committed to the highest standards of ethical and environmental performance.
Skills, knowledge, and experience required
- Team Player
- Ability to build inter-departmental relationships
- Multi-tasker
- Good communication skills -written and verbal
- Ability to prioritise
- Ability to demonstrate initiative
- Confident and professional telephone manner
- Pro-active approach
- Previous customer service experience
- Keen Interest In Finance/ Credit Control
Hours and environment:
Full time, you'll work 37.50 hours per week, Monday to Friday. Monday to Thursday 9:00 - 17:00, Friday 9:00 - 16:00