£23K/yr to £25K/yr
Leeds, England
Permanent, Variable

Call Handler

Posted by Page Personnel Secretarial & Business Support.

Page Personnel have just registered a new Call Handler Position in Leeds to join an insurance business that specialise in motor claims.

We are looking for Contact Centre specialists to join a reputable business which provide full training and excellent progression!

No industry experience required!

Client Details

Page Personnel have just registered a new Call Handler Position in Leeds to join an insurance business that specialise in motor claims.

We are looking for Contact Centre specialists to join a reputable business which provide full training and excellent progression!

No industry experience required!

Description

As a Call Handler you will be working in a regulated environment providing support to customers in relation to their motor insurance products.

You will be part of their Contact Centre dealing within incoming and outgoing calls taking details of claims and processing from start to finish!

The role will be handling a range of enquiries providing the best support to existing customers and ensuring service level agreements are adhered too.

Profile

Previous customer service/contact centre experience

Excellent telephone manner

Confident and able to build and maintain excellent relationships

The ability to work under pressure and in a busy environment

A high level of resilience and able to deal with difficult customers

An excellent team player

Job Offer

Salary of £23000 rising to £25000 on completion of probation+ reputable insurance business in Leeds+ central location and easily accessible from Leeds city centre and Bradford+ no shift patterns or weekends+ full training provided+ excellent progression and development+ great team and culture+ immediate interview

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