£18/hr to £21/hr
North Warwickshire, England
Contract, Variable

Tenancy sustainment officer

Posted by Niyaa People.

We are seeking a dedicated

Tenancy Sustainment Officer

to join our Clients team in Warwickshire on a 6-month contract. This hybrid role involves delivering a hands-on, customer-focused pre-tenancy and early tenancy service, supporting customers in understanding and fulfilling their roles as tenants, and promoting their independence, quality of life, health, and well-being.

Location

: Warwickshire (Hybrid - 3 days in office, rest from home)

Contract

: 6 months

Pay

: £18-21/hr via umbrella

Key Responsibilities:

  • Provide pre-tenancy support to encourage sustainable tenancies, including financial assessments and advice.
  • Assist applicants in temporary accommodation to move into and sustain new tenancies.
  • Conduct needs and risk assessments to secure appropriate support from various agencies.
  • Develop and implement personalised support plans to help tenants meet their goals.
  • Offer practical advice on housing, welfare rights, personal finance, and life skills.
  • Promote employment, volunteering, education, and training opportunities.
  • Collaborate with local service providers and partner organisations to offer comprehensive support.
  • Maintain accurate records and liaise with internal teams and external agencies.
  • Respect confidentiality and adhere to data protection legislation.
  • Keep updated on relevant legislative changes and national welfare benefit regulations.

Requirements:

  • Experience in providing tenancy support and financial advice.
  • Ability to work collaboratively with various stakeholders.
  • Strong organisational and record-keeping skills.
  • Knowledge of welfare benefits and housing regulations.

If this role is for you please apply directly or reach out to Tiyana at or for more information.