We are seeking a dedicated
Tenancy Sustainment Officer
to join our Clients team in Warwickshire on a 6-month contract. This hybrid role involves delivering a hands-on, customer-focused pre-tenancy and early tenancy service, supporting customers in understanding and fulfilling their roles as tenants, and promoting their independence, quality of life, health, and well-being.
Location
: Warwickshire (Hybrid - 3 days in office, rest from home)
Contract
: 6 months
Pay
: £18-21/hr via umbrella
Key Responsibilities:
- Provide pre-tenancy support to encourage sustainable tenancies, including financial assessments and advice.
- Assist applicants in temporary accommodation to move into and sustain new tenancies.
- Conduct needs and risk assessments to secure appropriate support from various agencies.
- Develop and implement personalised support plans to help tenants meet their goals.
- Offer practical advice on housing, welfare rights, personal finance, and life skills.
- Promote employment, volunteering, education, and training opportunities.
- Collaborate with local service providers and partner organisations to offer comprehensive support.
- Maintain accurate records and liaise with internal teams and external agencies.
- Respect confidentiality and adhere to data protection legislation.
- Keep updated on relevant legislative changes and national welfare benefit regulations.
Requirements:
- Experience in providing tenancy support and financial advice.
- Ability to work collaboratively with various stakeholders.
- Strong organisational and record-keeping skills.
- Knowledge of welfare benefits and housing regulations.
If this role is for you please apply directly or reach out to Tiyana at or for more information.