£59K/yr to £65K/yr
Vale of White Horse, England
Permanent, Variable

Property Operations Team Leader

Posted by South Oxfordshire District Council .

Location: The designated office base is Abbey House, Abingdon. The councils operate in a truly flexible, and hybrid way where the focus is on outcomes not where you work.

Salary and grade: £59,415 - £64,590 per year, Grade 9
Duration of role: Permanent
Hours per week: 37

Closing Date: 28th June 2024

About the role and what we're looking for

Main duties and responsibilities

General

To support the head of service and service manager by:

  • providing input into the creation and deployment of service plans, contributing to budget planning and project management
  • maintaining an awareness and understanding of new legislation and/or best practice, interpreting the resulting implications and developing appropriate procedures
  • both informing and writing reports for cabinet, council, committees etc.

Specific to this role

The postholder will manage effective operation of both councils' property portfolio, including both operational and non-operational property holdings. This is an important role for the councils and will involve working across a range of services and teams to bring together a "corporate property" approach to managing the councils' property assets. It will take responsibility for the operational, maintenance and project delivery issues in relation to the councils' property holdings, ensuring day to day management and statutory compliance is in place, as well as developing the strategy for improving and maintaining the estate.

Main duties and responsibilities:

  • Manage daily operational issues for both councils' property portfolios, including the operational and non-operational property holdings.
  • Provide service for the client department buildings, such as arts & community centres, housing, public toilets and other Council teams.
  • Manage property budgets.
  • Develop contract and service agreements, undertake contract management, and develop procurement procedures for Property and Facilities.
  • Supervise contracts and consultants, including issuing instructions, monitoring and supervising workstreams, and reviewing performance
  • Set up, review and manage Utility Contracts across the Council.
  • Responsible for and oversee team to deliver forward maintenance planning and property project delivery.
  • Act as the point of contact and liaise with members of the public in respect of property matters, complaints, and freedom of information requests.
  • Deputising for the Service Manager where appropriate.

Line Management

To ensure strong and robust line management of the team through:

  • day-to-day supervision of employees within your team, including management of annual leave, annualised hours, sickness, and expenses claims.
  • undertaking and recording performance reviews according to HR policy and procedure.
  • identifying training and development needs within your team and encourage participation in training and development activities.
  • ensuring the councils' policies and procedures are deployed correctly within your team, notably health & safety and GDPR.
  • ensuring that consideration and appropriate action is taken regarding the welfare and wellbeing of your team.

About you

Your essential skills, knowledge and experience

  • extensive experience in estates or facilities management
  • extensive experience of project and financial management, including budget monitoring and reporting
  • experience of operational property management, including statutory compliance
  • experience in contract management and procurement
  • knowledge of property statutory frameworks and guidelines

Your essential qualifications

  • degree level or equivalent level of qualification or experience
  • professional qualification, or working toward, in a property, facilities or construction related discipline, such as IWFM, RICS, CIOB
  • Recognised Health and Safety qualification such as IOSH or NEBOSH general certificate.

If you have the following experience or qualifications - it's a bonus.

  • knowledge and understanding of local government and its services.
  • knowledge and understanding of energy efficiency, utility management and carbon reduction initiatives.

Work related requirements:

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2017; the requirement to fulfil all spoken aspects of the role with confidence in English applies.

The benefits we offer

  • A basic 25 day annual leave per annum, rising to 30 days after five years. You also have all the bank holidays to look forward to and time off between Christmas and New Year.
  • Flexible working and annualised hours - a flexible approach to work that our employees love!
  • Salary pay awards - most jobs give scope for a pay increase after six months or the following April (depending on your start date) and we also review salaries each April.
  • A generous career average pension scheme which includes life insurance of three times your salary
  • The opportunity to purchase a bike through Cyclescheme (cheaper than directly through a store) so that you can cycle to work!
  • Various schemes to keep you healthy (reduced gym membership, free swims, free eye tests for DSE users and more)
  • We give you two days per year to volunteer within the local community.
  • A range of resources, support, and activities to help you maintain your wellbeing including a monthly wellbeing hour in addition to annualised hours (the ability to work flexibly as long as, over the course of the year, you complete your contracted hours) and annual leave.

We look forward to hearing from you.

You may also have experience in the following: Facilities Management, Services Management, Property Management, IOSH, NEBOSH, Property Operations, Facilities Coordinator, Facilities Manager, FM Services, , Building Services, Estate Management etc

REF-214 632