Role overview
As a Project Manager, you will take ownership of the governance of multiple projects, developing a full project plan and proactively managing the project against this on a day-to-day basis. You will keep our clients advised of the process and progress against the plan, ensuring we consistently deliver what we promise, when we say we will and to the highest possible standards.
This role will offer hybrid working from the office 3 days a week and the rest from home.
What will I be doing?
- Effectively managing concurrent projects, planning resources, monitoring progress and the use of resources and early identification of where necessary to ensure all milestones are met under the oversight/guidance of a project Director.
- Developing and maintaining good working relationships with clients and key stakeholders.
- Work closely with the Client Services function to ensure proactive and effective communication is maintained through the project lifecycle.
- Following predefined project management processes, using the standardised templates for delivery.
- Providing regular updates to the Project Director (PD) throughout the PMO project process, identifying and providing solutions to the PD of any project risks, identifying appropriate contingency plans and solutions, identifying and obtaining support and advice required to ensure the successful management, planning and control of the project.
- Working with other Project Managers to ensure awareness of potential interdependencies with other projects and their impact to optimise workflow and maximise time and talent across multiple teams.
- Responding appropriately, knowledgeably and in a timely fashion to client queries.
- Managing the project financials including the creation of cost and production schedules, reviewing time and project costs, and ensuring invoices are raised in the timescale required. It is expected that you will work with your Project Director and/or the Delivery Director in review the efficiency of any project and creating solutions to improve delivery.
- Supporting the development of the Project management processes, identifying improvements/solutions to client challenges, conducting a post-project wash up and post implementation review with clients to help drive continuous improvement and preparing any recommendations and follow on actions required.
What do I need to bring with me?
- Strong project management skills
- Exceptional organisational and time-management skills working accurately under pressure, demonstrating a logical and methodical approach to effectively managing workloads
- Excellent problem-solving skills, with a logical and efficient way of thinking
- Meticulous attention to detail ensuring all work meets the quality standards of Karian and Box
- Effective communication skills, able to build effective relationships internally, with clients and key stakeholders.
- High level of competence in Microsoft Office, particularly Excel and PowerPoint
- Relevant project management qualification e.g. Prince2 is desirable
- Demonstrable experience managing multiple projects with proficiency in stakeholder relationship management
- Understanding of employee engagement and the market we operate in
What is in it for me?
Ipsos UK offer an attractive basic salary and a rewards package including 25 days annual leave, a pension scheme and a great range of flexible benefits to suit your personal needs. For roles at Research Manager level and above we also offer private healthcare.
In addition to this we have a fantastic Learning & Development offer delivered through a mix of face to face, online or on-demand.
We realise you may have commitments outside of work and will consider flexible working applications - please highlight what you are looking for when you make your application.
Ipsos is committed to equality, treating people fairly, promoting a positive and inclusive working environment and ensuring we have diversity of people and views. We also recognise that this is important for our business success - a more diverse workforce will enable us to better reflect and understand the world we research and ultimately deliver better research and insight to our clients.
About the Team
Customer Experience at Ipsos is All Things Customer. Our mission is to equip our clients with the insights they need to make better decisions about their customer experience investments. We do this through CX research and advisory, cross-channel analytics (digital and physical), and CX performance measurement across the customer journey. We are firm believers in the Insights to Action loop, and we provide our clients with tangible CX recommendations and ROI sizing (our approach is called ROCXI). The result of our work is better strategic and operational decisions that drive customer loyalty, retention and growth.
About Us
Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we're proud to share we've received our Great Place to Work Certification in 2022 & 2023!