Summary
We are looking for Holidays Operation Assistants to clean and prepare our stunning holiday cottages at Cotehele. You'll make every stay matter.
Hours: Part-time, 5 hours per week. The changeover days will fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings. We have a particular need for help on Mondays & Fridays. Flexible hours can be discussed at interview. The start time would typically be 9.30 – 10 am and the changeover time will 5 hours on average depending on the size of the cottage. Rotas are issued in advance, and we will try to accommodate other commitments.
Salary: £11.50 per hour
Duration: Permanent
Interviews: 21 October 2024
Internally you will be known as 'Holidays Operation Assistant'
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Reporting to the Holidays Operations Assistant Manager, you'll be working in the picturesque Cotehele estate at our holiday cottages, which are situated in the main manor, down at the quay, and nestled within the Cotehele water mill and Danescombe valley. Our holiday cottages are highly sought after throughout the year. Our guests appreciate exploring the history of the house, gardens, extensive network of footpaths, woodlands, and open countryside.
To find out more about the cottages visit: holidays
What you'll be doing
You'll join our team completing changeovers. You'll get to work across all 8 holiday cottages in the area so having a sense of adventure is ideal. It might be a stunning river views one day and a serene woodland location the next.
As the cottages are remote you will require your own transport as public transport is limited.
On change-over days, you'll make sure that everything's clean and prepared for our guests to arrive. This will include making sure the cottage is thoroughly cleaned, well presented, and welcoming for our guests. We'd also like you to keep an eye out and report any repairs or odd jobs that need doing along with replacing any broken items from the store supplies. You'll need to be able to manage your own time and organise a diary for all the bookings. No experience needed we will give you full training on induction and you'll be very much part of a wider team.
Full Personal Protective Equipment (PPE) is provided for all teams and additional extensive measures in place to protect staff.
Please also read the full role profile, attached to this advert.
Who we're looking for
- no experience is required, training will be provided
- we'd love to hear from you if you have a great attitude and lots of enthusiasm
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.