We are looking for an Office manager / Team Administrator to join our very reputable clients our Knightsbridge sales office. This role requires previous Secretarial or Administrative experience within an estate agency or real estate environment and will require good front-of-house skills, and excellent organisational ability.
What this job involves
- Providing support to the Sales team
- Attend to emails, mails and messages from clients and colleagues, and telephone liaison, answering and making calls on behalf of the team.
- Daily and efficient office management, including coordinating diaries/meetings/conference calls.
- General office duties including, maintaining accurate electronic and paper filing, archiving, document scanning and typing of reports, letters, faxes, etc.
- Registering incoming enquiries, should the team be otherwise engaged.
- Producing registration cards, property details, and invoices
- Sales database management (CRM)
- Sales paperwork and correspondence with clients and stakeholders
- Managing client and customer due diligence checks
- Assist in organising client events, i.e. lunches and client entertaining.
- Liaising with internal suppliers
- Developing and maintaining effective working relationships with clients and colleagues
- Assisting team members with all IT related matters
- Discreet handling of sensitive and confidential information
- Displaying window cards
- Booking photos
- Ordering brochures
- Uploading property particulars.
- Assisting the manager with marketing campaigns, both large and small
- Overseeing digital advertising and portal website management (Rightmove, Zoopla, Lonres etc).
- Data entry
- Invoicing
Sound like you? To apply you need to be/have:
- Previous experience in an Estate Agency environment
- Proficient in MS Word, MS Excel, MS PowerPoint and MS Outlook
- Ability to prioritise workload with attention to detail and willingness to complete projects in a timely and efficient manner.
- Proven organisational skills.
- Good analytical skills
- Excellent telephone manner accompanied by strong interpersonal skills to deal with a wide variety of people and clients.
- Proven ability to work independently with minimal supervision and make decisions when necessary.
- Accurate typing
- Correspondence writing skills (including letters)
- Self-motivated - somebody who is pro-active and shows initiative.
- Understands the importance of confidentiality.
- Team player with a positive can-do attitude
- Ability to work under pressure.
- Experience of working processes within an estate agency environment.
- Somebody who is comfortable working company systems and implementing new processes.
Successful candidates will be called within 24 hours!