3rd Line Engineer | On-Site | Watford| £40,000 - £45,000
Do you thrive in high-pressured environments?
Are you bored of doing the same tasks day-in day-out?
Are you ready to step up and take ownership of exciting new projects that can really impact the business?
A well-established, successful MSP are seeking an 3rd Line Engineer to join their dynamic team, this role centers on ensuring exceptional technology support through 3rd line according to SLA-driven targets. You will get the chance to improve your hands-on technical ability and explore new technologies through exciting project work where you will be able to be involved through the entire lifecycle.
What you will be doing...
- Ensuring service delivery and security, encompassing the MSP Helpdesk.
- Leveraging Microsoft 365 and Microsoft Azure.
- Safeguarding the environment through robust security measures, including Tier 1 tools.
- Managing Server, Network Infrastructure, WiFi, Firewalls, and connectivity.
- Collaborating on vendor management (in partnership with CIO).
- Assume responsibility for several pivotal projects and ongoing business enhancements
- Working closely with other teams to ensure the structured and programmatic management and delivery of initiatives.
What you will need...
- 2+ years experience working across 3rd Line
- Technical mastery of Microsoft 365, Microsoft Azure, and Microsoft Windows Endpoint Management (including Azure Active Directory and Intune).
- Experience working within virtualised environments, specifically VMware
- In-depth knowledge and experience in networking, switching, connectivity, and Firewall/security.
- Proficiency in mobile device management, covering Android and iOS platforms.
- Robust familiarity with best practices in cybersecurity.
- Exceptional communication skills, translating technical matters for non-technical audiences.
What you will receive...
- Paid Training
- Paid Certifications
- Coaching and Mentoring Programmes
- Annual Leave
- Private Healthcare
- Buy/Sell Holiday
- Pension Scheme
- Community-based initiatives
If you're ready to take your Infrastructure skills to the next level, we want to hear from you!
- * PLEASE NOTE THIS CLIENT CANNOT OFFER SPONSORSHIP NOW OR ANY TIME IN THE FUTURE **