- Administration Agent
Responsibilities:
- Provide administrative support to the insurance team by managing and processing insurance-related documents, policies and claims.
- Ensure accuracy and attention to detail while reviewing and verifying insurance applications, policies and other related documents.
- Maintain organised and up-to-date records of policyholders, claims and other insurance-related information.
- Collaborate with insurance agents and underwriters to gather necessary information and complete required paperwork.
- Assist in the preparation of insurance quotes, proposals, renewals documents.
- Respond promptly and professionally to inquiries and requests from policyholders, agents and other stakeholders.
- Conduct research and gather data to support insurance-related decision-making processes.
- Stay updated with industry trends, regulations and best practices to ensure compliance and provide accurate information
- Contribute to process improvement initiatives to enhance efficiency and effectiveness in insurance administration.
- Collaborate with cross-functional teams to ensure seamless coordination and delivery of insurance services.
Requirements:
- High attention to detail and strong organisation skills.
- Proficient in using office software and systems, including spreadsheets and databases.
- Excellent verbal and written communication skills.
- Ability to prioritise tasks and meet deadlines in a fast-paced environment.
- Knowledge of insurance policies, procedures and regulations is preferred.
- Previous experience in insurance administration or a related field is a plus.
Working Hours: Monday- Friday (Shift Work) 8:30-19:00 and 1 in 3 Saturdays 09:00-13:00
Salary £24,500 bonus up to £400 per month