Job Title: Outbound Customer Service Advisor
Location: Runcorn (WA7)
Contract: Permanent - Full time (Office Based)
Hrs; Mon - Friday 08:30-17:00hrs
Salary: £24,000 - £28,000 (DOE) + company benefits
Contract: Permanent
Job Role
We are currently recruiting for an Outbound Customer Service Advisor for our well-established Engineering client to be based in Runcorn, Cheshire.
As the Outbound Customer Service Advisor your duties will be to:
" Contact existing clients to arrange their annual maintenance visits.
" Contact the company's list of clients by phone to qualify the level of interest, and to arrange for a suitable colleague to visit if appropriate.
" Contact new potential customers, as identified by the sales team, to qualify current and future requirements.
" Create quotations on behalf of the sales team.
" Update the CRM system with accurate information.
As the Outbound Customer Service Advisor, you will have the following skills and experience:
" Must have experience making high volume of phone calls.
" Must have a professional confident telephone manner.
" Ability to build and maintain client relationships.
" Excellent organisational skills and proficient with Microsoft Word/Excel.
" Highly motivated with a natural enthusiastic drive.
" Excellent attention to detail.
Additional Benefits
" Excellent Pension
" Attractive holidays which increase with service
" Private Healthcare.
" Monthly Commission scheme.