Job title: IBA Operations Deputy Head
Salary: £60,000 per annum + Bonus + Benefits
Location: Nottinghamshire
OVERVIEW
We are working with a key client of ours who are seeking an experience IBA Operations Deputy to join their expanding retail branch.As the Deputy Head, you will play a crucial role in managing the Retail IBA Operations Team, ensuring compliance with FC CASS regulation, and driving process improvements to enhance efficiency.
RESPONSIBILITIES
- Provide support to the IBA Operations Head - Retail and other Senior Managers within the IBA Team
- Manage debt collection and settlement processes
- Oversee the premium finance process and minimize funding delays
- Identify and implement process improvements within the team
- Provide timely MI and insightful commentary for control weaknesses and business performance improvement
- Support CASS and statutory audits, and identify and resolve CASS breaches
- Collaborate with internal teams to improve efficiency and deliver process improvements
- Maximize cashflow from IBA related activities
- Build relationships across the organization and communicate effectively with stakeholders
- Provide training and development opportunities to team members
- Support projects including the transition of activity into the team
SKILLS
- Self-starter with a positive 'can do' attitude and natural problem-solving abilities
- High level of resilience and attention to detail
- Ability to work collaboratively as part of a team and independently
- Excellent written and verbal communication
- High level of resilience and attention to detail
EXPERIENCE
- Working knowledge of broking systems including Acturis, Websure, SSP, Epic, and TAM
- Proven people management skills
- Clear understanding of FCA CASS regulation
If you have the relevant experience or know someone that does please contact me now on 07458 162 853 or email us at