A reputable and rapidly growing multi-asset brokerage firm in London is seeking an Administration Assistant with strong organisational skills for this varied and interesting role. They must also possess good customer relations and communication skills; it is also important to be able to work within a team as well as independently.
This role is split across two core facets of the business, with a predominant focus on office administrative support and a secondary focus on retail admin support. You will excel in various administrative tasks that contribute to the seamless functioning of both the office, and the retail store. Key responsibilities on the office side of the business include efficiently answering and directing telephone calls, addressing queries through both phone and email communication, and warmly greeting visitors at the reception.
Additionally, across both the office and retail, you will be operating and updating the database, managing your own diary, and collaborating closely with Co-Founders, the Office Manager as well as the Retail Manager. Organisational skills extend to maintaining the office and retail filing system, preparing, organising, and storing information in both paper and digital formats.
Required Skills
- Unparalleled organisational skills and proven administrative experience (1 year).
- The ability to efficiently switch hats to cater between both pillars of the business: Retail and Office.
- Understanding of Microsoft Office.
- Strong Communication Skills.
- A great understanding of what an exceptional customer experience looks like.
- Ability to manage multiple tasks.
- Demonstrated ability to read, write, and speak English.
- Excellent interpersonal skills.
- Punctual with strong attendance history.
- High level of accuracy and attention to detail.
- Takes initiative.
- Problem- solving skills.