As a Service Administrator, you will be a pivotal member of the team, providing exceptional service and support to our clients within the Automotive industry.
Client Details
With a strong presence in Canterbury, the company prides itself on its commitment to customer satisfaction and its reputation for excellence.
Description
- Facilitate client communications and respond to inquiries in a timely manner
- Coordinate and manage administrative tasks
- Advise on service plans
- Assist in the implementation of service improvements
- Support the team in upselling and commission-based tasks
- Maintain accurate and up-to-date records
- Contribute to team meetings and provide input on service delivery
- Adhere to company policies and procedures at all times
Profile
- Exceptional communication skills, both written and verbal
- Demonstrated ability to provide excellent customer service
- Proficiency in standard office software, including Microsoft Office Suite
- A proactive approach to problem-solving
- The ability to work as part of a team and independently when required
Job Offer
- A competitive salary
- The opportunity to earn commission through upselling
- A supportive team environment in the business services industry
- Generous holiday leave allowance
- A commitment to your professional development