Retail Services Admin
Reports to: Regional Manager South
Located: Weybridge
Start date: ASAP
The Prax Group is a British multinational independent refining, storage, distribution, and sales conglomerate dealing in crude oil, petroleum products and biofuels, headquartered in London. Our ability to deliver innovative customer solutions across the world has secured our reputation as a leading presence in the global energy market. Our mission is to conduct business responsibly, placing excellence, integrity, and philanthropy at the heart of everything we do.
About the Team
You'll be part of a high performing team who will help you get to grips with your role and will be keen to show you the ropes and share their knowledge. Teamwork is one of our core values and we're proud of the fantastic culture we have built that encourages success, a friendly atmosphere with everyone working towards the same goals. We feel sure you will love being part of this welcoming team. PRAX is an enjoyable place to work where your hard work will be recognized and rewarded.
We are now looking to recruit a Retail Services Administrator.
Principal Responsibilities
- Serve as the main point of contact for any cash collection issues across all retail sites.
- Process consumable orders on a monthly basis.
- Handle Store IQ reports and functions.
- Provide accurate weekly and monthly reports for site and management use.
- Reconcile wet stock weekly and monthly, ensuring accuracy.
- Acknowledge and respond to all customer communications promptly, liaising with other departments as necessary.
- Answer telephone calls within the Retail team and direct them to the appropriate team member.
- Address and resolve any issues raised by retail sites.
- Collate data for relevant reports, identifying trends and ensuring funds are recovered.
- Provide ad-hoc support to the retail maintenance team.
- Offer ad-hoc assistance and support within the Retail team as needed.
- Manage uniform orders for Greggs and Subway.
- Perform administrative tasks related to Greggs and Subway operations.
Qualifications & Experience
- Experience working in retail environment.
- Excellent data entry skills.
- Proficient in Microsoft Office applications.
Personal skills/attributes required:
- Self-motivated and proactive.
- Accuracy and attention to detail.
- Ability to learn specialized systems pertinent to the organization.
- Strong verbal and written communication skills.