Business Support Officer
- Hourly Rate: £11.75
- Location: Doncaster
- Job Type: Hybrid (office and home working)
We are seeking a Business Support Officer to join our School Admissions Service team in Doncaster. This role offers a hybrid working environment, combining office presence with the flexibility of working from home to meet the service's needs. The successful candidate will be responsible for delivering comprehensive technical business support functions, demonstrating knowledge of relevant legislation and guidance, and providing high-quality, solution-focused support for the Directorate.
Day-to-day of the role:
- Undertake business support duties, providing high-level administrative support in a busy office environment.
- Handle telephone calls from the public and deal with enquiries from the public, officers of the authority, and other key stakeholders.
- Send out letters, perform data analysis, and support the directorate in responding to confidential enquiries and complaints.
- Utilise the Council's IT systems to input data, word process letters, memoranda, and reports.
- Conduct research, collate findings, and summarise information.
- Maintain accurate records both manually and electronically, and produce data for statutory returns and/or statistical reports.
- Assist across all areas of our service, demonstrating flexibility and a commitment to excellent customer service.
Required Skills & Qualifications:
- Experience in providing high-level administrative support within a busy office setting.
- Well-organised, flexible, and able to work to conflicting deadlines.
- Excellent customer service skills.
- Proficiency in using IT systems for data entry, word processing, and report generation.
- Ability to undertake research and summarise information effectively.
- Strong attention to detail and the ability to maintain accurate records.
Benefits:
- Competitive hourly rate of £11.75.
- Flexible hybrid working arrangement.
- Opportunity to contribute to a vital service within the education sector.
- Engaging and varied work in a supportive team environment.
To apply for the Business Support Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role