Excellent NEW Role Available Business Accounts Clerk Part-Time Maternity Cover - Based in Wolverhampton £12.24 per hour (20 hours per week) Monday to Friday between 8am to 6pm and Saturday, 9am to 1pm
Our client is currently recruiting for a Business Accounts Clerk to join their professional team and ever-growing, successful business based in Wolverhampton. This is a fantastic opportunity that offers a warm, family feel environment with lots of social benefits to encourage full team cohesion.
Role Summary
- Providing exceptional customer service skills to the client.
- Managing incoming calls/queries and proactively find the solution.
- Update the client on all information regarding their account and provide feedback where necessary.
- Consult, support and guide the client to best navigate and overcome issues.
- Maintain clear communication lines according to company guidelines.
- Identify major incidents and escalate to the relevant teams when required.
- Be able to manage a busy environment and prioritise workload effectively.
- Action all required administration tasks and work to strict deadlines.
Ideal Criteria
- Experience in a similar role is ideal bringing transferable customer service or account management skills.
- Basic computer skills - MS Word, Excel, and Outlook to a basic standard.
- Excellent people skills/relationship building is essential.
- Ability to manage own workload and demonstrate exceptional organisational skills.
If you are looking for an opportunity to work with a fantastic team in a dynamic and fast-paced environment, this is the perfect role for you! Our client offers a supportive and inclusive working culture, where your contributions are valued and recognised.
If you are ready to take on this exciting challenge, don't miss out! Apply now and seize the opportunity to join their team. Simply click the 'Apply' button and submit your CV. We can't wait to hear from you!
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