Pinpoint Resourcing are working with a property management company, based in Borehamwood, to recruit a driven and passionate individual, for the permanent, full-time role of Property Administrator.
The Registration Team provides a knowledgeable, helpful, friendly customer services experience. The successful individual will be responsible for engaging with leaseholders, solicitors and managing agents by telephone and email.
Full training is provided via a comprehensive induction programme which covers the first three months and beyond.
Main Responsibilities
- Open post received in the office
- Process incoming post and cheques
- Input and update details of leaseholder(s) and tenant(s) accurately on our system
- Responding to all emails in the Registration inbox
- Deal with any website queries relating to a Leaseholders account
- Dealing with telephone queries received from Solicitors, Leaseholders and agents
- Ensure all files that require follow up are diarised for action this is to include requesting payment, responses from Leaseholders/Solicitors
- Sending necessary correspondence
- Deal with disputes including checking the Registration clauses that are within the Lease
- Review files that require further action
- Working within a Team ensuring workloads, targets, objectives set by the Assistant Managers are met
- Any other work as assigned by the manager
Skills and Attributes Required
- Strong customer service skills
- Excellent organisational skills
- Strong written communication skills
- Excellent attention to detail
Background & Experience
- Proven administration experience (full training will be provided)
- Proficient in MS office (Word and Excel)
Salary: £25,000 - £28,000
If you are interested in this role, please apply today!
Due to the anticipated high volume of applications for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.
Pinpoint Resourcing Ltd is an employment agency and employment business.