Job Reference: SEC/LG/22-07/1231/1
Job Title: Security Control Room / CCTV Operator
Location: Site Based
Site Address: Shadly Lane Watford
Postcode: WD17 1DD
Pay Rate: £12.00 - £12.57
Hours per week: Variable Shift Rota - 19:00 - 07:00, 07:00 - 19:00 - 42 hours per week
Business Overview
Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.
Role Overview
We are currently recruiting for a Security Control Room / CCTV Operator to join our passionate and driven Security team based at our client's site in Shadly Lane Watford
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards
Key Responsibilities:
- To provide overall operations and monitoring of CCTV, alarms, Lone worker and OOH systems as part of the council's commitment to community and public safety. To work with external agencies in relation to service operational matters, predominantly the police. To perform all required system and other checks or duties given, and handle and document enquiries and escalate as required.
- To use the CCTV equipment in the shared services area of observation to help detect and deter crime and anti-social behaviour and provide high quality evidence to allow enforcement agencies to investigate and prosecute offenders.
- To respond to emergency Out Of (OOH) Hours calls and assist in the resolution and or timely passing on of information on emergency repairs, noise complaints, other emergencies and responding to any calls concerning the protection of lone workers or properties alarms as received.
- To maintain flexibility and a willingness to work additional hours or change shift patterns to ensure the resilience of the service is maintained.
- To use the CCTV equipment proactively and to its optimum level to help enforcement agencies to detect and deter crime and anti-social behaviour.
- Use the CCTV cameras to identify offenders and provide high quality evidence to enable investigations and were necessary prosecutions and if required provide written witness statements and attend court if necessary.
- To capture, process, log accurately and help to provide data(evidence) to enforcement and other agencies in accordance with DPA, and other instructions and procedures.
- To operate the CCTV system in accordance with the legislation regarding the use of CCTV and the systems Code of Practice, Operational Manual, Standard Operating Procedures, Council Policies and any other instructions issued from time to time.
- To ensure all logs, reports and records are produced accurately and promptly, covering all activities involving CCTV both externally and internally within the Control Room.
- To operate and respond to the Out of Hours emergency repair system, noise complaints, other emergencies, lone workers and the emergency homeless service on behalf of the shared service and in accordance with instructions held within the Control Room.
- Monitor any emergency which develops within the services area of responsibility and carry out the actions laid down to resolve the issue and liaise with the Council's Emergency Planning Officer and activate emergency processes as required.
- To liaise with the Police and other authorised agencies for the viewing of images recorded on the CCTV system at a time suitable to both organisations.
- Monitor the Police Airwave radio and respond to requests for assistance. Alert the Police over Airwave to any incident or potential incident as soon as it is identified.
About You:
- Applicants must have the right to work in the UK
- MUST HAVE A CCTV SIA Licence
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f