Hire Controller
We are working with a large, industry leading organisation on the lookout for a Hire Controller to join their team in Ascot. This is an incredible opportunity to join a great company where you can really make an impact.
This crucial role requires an individual who possesses a combination of interpersonal, high level organisational and technical skills to effectively manage rental processes and provide exceptional service to customers.
Key Responsibilities:
- Communicating with customers in the shop, on the phone and via email
- Proactive in learning about new products
- Taking and processing hire orders and sales for tools and plant hires
- Stocking and maintaining sales goods
- Delivering equipment at busy times
- Keeping work environment clean and tidy
- Partaking in promotional events
- To prepare daily work schedule for drivers. To accommodate additional customer orders efficiently daily
- To ensure that the performance of drivers is effectively managed
- To manage holiday schedules and time keeping of all drivers
- To ensure activities within operations are carried out with the highest regard to health and safety and wellbeing of all in accordance with legal, environmental and company policies
- To ensure all vehicles attend the scheduled service intervals and M.O.T's
- K.P.I objectives to be maintained and improved
Key Requirements:
- Excellent communication and interpersonal skills
- Familiar with logistic/?transport planning
- Must be a good team player and work well under own initiative
- Accountable for results and long-term business objectives
- Ability to learn about new products and be aware of competitor information
- Must possess excellent organisational skills, plan and prioritise workloads
- A high level of accuracy is essential, seeking clarity when required and taking responsibility for own work.
- Resolve problems effectively
- Have a good knowledge of IT systems
- Demonstrate understanding and works to exceed customer expectations
By applying for this position, you authorise Auctoro Recruitment to hold your personal details on file for use in finding you a suitable position. Auctoro Recruitment will never transfer your information to a third party without your prior consent.