This role has a starting salary of £32,512 per annum, based on a 36 hour working week.
We are excited to be hiring a new Transport Officer (Local Bus Operations) to join our fantastic Local Bus Team. The team is based in Woking and are passionate about improving bus services and enhancing the public transport offer for our residents. If you have a proven ability to be part of a dedicated team, along with the ability to work in partnership with the bus industry and a range of stakeholders, we would welcome your application.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependants leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
This is an exciting opportunity to be part of a friendly and supportive team who work to secure the best value public transport available for our residents. Putting buses at the heart of our new and emerging Surrey Transport Plan, the delivery of which is key to our Greener Futures Programme, is key to providing a realistic and attractive alternative to the private car. This will help us reduce the carbon emissions that come from the transport sector in the county, forming part of our pathway to net zero carbon.
Working with the 20+ bus operators in Surrey we facilitate a sustainable and attractive network of local bus services for our residents. We deliver best value for money services, assist operators when roads are close by finding alternative routes, facilitate the introduction of zero emission buses and we keep our residents and the general travelling public updated on service changes.
About the Role
This role will be supporting the Local Bus Team in proactively managing road closures and bus stop suspensions that could have an impact on local bus services in the county. Local bus services provide access to key services for our residents, including access to employment, education, health, and essential shopping. Our contracted bus services support those provided commercially which means a keen understanding of bus network operations and a proven ability to work in partnership is vital to maximise positive outcomes for the council and residents. As part of this, you will assist with the growth of the existing positive partnership ethos with our local bus operators, ensuring that bus services are supported.
This role will liaise with a multitude of agencies including bus companies, Highways colleagues, utility companies, and TfL regarding works on our highway. We are responsible for ensuring the best alternative diversion routes are chosen when roads are closed and effectively, communicating road closures and bus stop suspensions to minimise any inconvenience to our residents, the travelling public and our bus operators.
Notification of road closures and bus stop suspensions are received throughout the day and require action to work with the affected bus operators on the best diversion route available for their services. Information notices, to inform the bus passengers, need to be created for our Inspectors to post in the bus stops. The post holder will also order any bus stop maintenance parts requested by the four Infrastructure Inspectors when bus stops are damaged or require general repair.
We are looking for an individual who is enthusiastic and proactive as well as being a motivated team player. You must have excellent interpersonal and organisational skills with the ability to deal with conflicting priorities in tight deadlines.
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- You are confident, organised, and effective able to demonstrate multi-tasking skills and being able to work under pressure and think on your feet.
- Customer focused and confident in maintaining good working relationships with internal and external professionals.
- Demonstrating your geographical knowledge of the county and its public transport networks.
- Good IT skills and proficiency in using Microsoft Office and looking at maps. Experience of using One.network would be an advantage.
As part of your application, you will be asked to answer the following questions, clearly evidencing the above points in your answers:
- Please tell us about your motivations for applying for this role
- What is your understanding of bus service operations in Surrey
- What do you consider the impacts of a road closure are for passengers and bus operators
The job advert closes at 23:59 on 26/07/2024 with interviews planned for the end of May 2024.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.