£26K/yr to £32K/yr
Reigate and Banstead, England
Permanent, Variable

Exports Co-ordinator

Posted by Specialist Recruit.

Exports (Shipping) Co-Ordinator

Salary: £26-32,000 per annum depending on experience

Attractive company pension scheme

8.30am to 5.00pm Monday to Friday

Office based - parking onsite

About our client

Our client is one of the largest independent moving group in the UK with over 40 local offices across the country and 3 overseas offices. They are an award-winning company who offers a fantastic working environment.

Responsibilities:

  • To promptly arrange quotes for local offices on international moves from the UK to overseas destinations.
  • Adding shipment information onto bespoke operational database.
  • To calculate and / or check the sea freight and delivery charges
  • To check any operational details with the local office (Member) and/or receiving agent (destination company in the country of arrival) as necessary
  • To liaise with local office (Member) ensuring all necessary customs, contact, insurance and contract details are correct
  • To ensure all documents are received by receiving agent in time for customs clearance / bonding container in accordance with ISO and FAIM manuals
  • To arrange with Agents with regard to delivery (and send them all necessary paperwork)
  • To communicate all relevant details to both overseas agents and members
  • Update computer system (Intermove) and files ensuring that all relevant information is correct
  • To create sales invoices and approve purchase invoices for payment as necessary
  • To check with the accounts department payments to be made to suppliers (sea freight companies for example)
  • To check any change to customs procedures and update as necessary
  • Monitor changes to freight rates & exchange rates and updated accordingly and to relay to the local office any impact on pricing for the customer
  • Ensuring the Intermove system is always up to date with latest developments, such as changes to price, transit time and companies involved

The Ideal candidate will have:

  • 2 years' experience (or more) in a similar role working within a busy exports/shipping department
  • Knowledge of database systems and Microsoft Office packages
  • Experience of working within a dynamic service driven team delivering against targets
  • Excellent communications skills and a passion for good customer service and satisfaction
  • A strong attention to detail with the ability to swiftly and accurately produce quotations and maintain good administrational skills

IT literacy is mandatory; the company uses Microsoft Office (Outlook, Excel and Word) as well as an internal bespoke operational database.

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