Office Administrator
Salisbury
Full time - Permanent
Salary is dependent on experience
Monday - Friday
We are currently recruiting for a Office Administrator to join our client based in Salisbury.
Duties:
- Provide exceptional customer service to clients via phone and email, maintaining a high level of etiquette and professionalism at all times
- Assist customers with inquiries, concerns, and complaints in a professional and timely manner
- Maintain accurate customer records
- Analyse customer needs and make appropriate appointments, arranging any further action required
- Organise the engineers diaries efficiently
- Deal with the registrations of equipment and all associated paperwork
- Booking in training, updating the matrix and filing the certification
Experience:
- Previous experience in administrative / customer service role
- Proficient use and understanding of the Office Suite
- Strong communication skills with the ability to listen actively and empathise with customers
- Excellent problem-solving skills to address customer issues effectively
- Ability to work well in a fast-paced environment and handle multiple tasks simultaneously
By applying for this role you give permission for Purely Recruitment to submit your personal information contained within your CV or any other relevant information provided in order for the prospective employer to review your application for the specific role applied for. Purely recruitment will not submit or use your personal information for any other purposes other than for searching for alternative employment.