£25K/yr
England, United Kingdom
Permanent, Variable

Customer Service Assistant

Posted by Insight Select Ltd.

Customer Service Administrator – Up to £25,000 – Whitstable

Responsibilities:

  • Processing customer orders
  • Liaising with customers over phone and on email to resolve queries
  • Assist with shipping information for customers
  • Maintaining accurate records and keeping systems up to date
  • Use of agreed company and customer shipping portals to book freight collections and monitor deliveries
  • Providing general admin support to the team

Ideal Candidate:

  • Previous customer service experience
  • Strong communication skills, both written and verbal
  • Competent IT skills, including Word, Excel and Outlook
  • Ability to work to deadlines and under pressure
  • Ability to work alone and as part of a team

Benefits:

  • Up to £25,000 depending on experience
  • 25 days annual leave
  • Pension scheme
  • Team events
  • Virtual GP

Customer Service Administrator – Up to £25,000 – Whitstable

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