Our professional and corporate client is recruiting for a Customer Liaison Officer (customer services) to provide essential administrative support from initial customer enquiry to maintenance at a pace, quality and cost which meets customer expectations and business objectives.
Benefits include: 25 days holiday, hybrid working, private healthcare and health cash plan plus much more!
As a Customer Liaison Officer (customer services), you will:
- Coordinate visit arrangements
- Provide customers with visit confirmations and quotes
- Coordinate and book travel arrangements
- Progress casework in line with company process and policy
- Maintain and update databases
- Respond to internal and external enquiries
- Perform general administration tasks
- Support other teams and departments
- Assist in organising meetings
It is expected that the successful candidate will:
- Have excellent customer service skills
- Display accurate written and clear verbal communication skills
- Have demonstrable experience of working as part of a team
- Be able to prioritise workload to meet deadlines
- Have good knowledge of Microsoft Office software
Salary: £25000 – £27000 per annum, plus benefits