We are looking for a focused Customer Support and Sales Advisor to join out team in the travel and tourism sector providing excellent customer service and contributing to sales growth.
Client Details
Our client is a market leader in the leisure, travel and tourism industry that pride themselves on cultivating a inclusive working environment. The company prioritises strong, lasting relationships with its partners and delivers top-notch customer service through its dedicated Customer Support and Sales team.
Description
- Deliver outstanding customer service to both new and existing customers.
- Contribute to team sales targets through upselling and cross-selling products and services.
- Handle customer inquiries and resolve complaints in a timely and professional manner.
- Provide knowledgeable advice about products and services.
- Support the wider customer service team with administrative tasks.
- Use customer feedback to identify potential improvements to service and product offerings.
- Adhere to company policies and procedures at all times.
Profile
A successful Customer Support and Sales Advisor should have:
- Excellent communication skills, both written and verbal.
- The ability to work well as part of a team and to contribute to sales targets.
- A customer-focused approach, with the ability to build strong relationships with customers.
- Good problem-solving skills and the ability to handle complaints professionally.
Job Offer
- Opportunity to join a passionate, hardworking and dedicated team.
- Hours from 7.45 AM to 5 PM, Monday to Friday.
- Opportunities for professional development and advancement.
- A chance to work in the exciting leisure, travel & tourism industry.