- Hybrid working on a 3/2 basis
- 9-5 with one hour for lunch
- Lovely modern offices
Sales Administrator
Department: Commercial
Reports to: Sales Manager
Job status: 6 month contract - full time
Location: Bishops Stortford, Hertfordshire, CM23 - Hybrid work pattern
3 days in the office to include Tuesday and Wednesday ( 2 at home)
Hours: 9-5pm with one hour for lunch
The Sales Administrator plays a vital role in supporting the sales team's efficiency and effectiveness by providing key administrative and operational support to Territory Managers.
This role is crucial for streamlining sales processes, ensuring timely follow-up on customer interactions, and maintaining accurate sales data. The Sales Administrator facilitates quotations, manages CRM data, updates pricing, coordinates product samples, and provides customers with promotional materials.
Additionally, they act as the first point of contact for customer inquiries when Territory Managers are unavailable and collaborate with Customer Care to resolve order-related issues. This position also supports monthly reporting efforts through accurate data collection and assists with product costings to enable competitive pricing.
Main Responsibilities
- Support Territory Managers with day to day tasks, including but not limited to;
- Quotations
- Updating of customer price lists
- Maintenance of CRM contacts and details
- Sample requests
- Documentation and promotional material provision to customers
- Opportunity pipeline updates
- Run product costings when required to enable generation of prices for quotations
- Be a first port of call for customer enquiries if the Territory Manager is travelling or in customer meetings
- Liaise with Customer Care on customer order issues
- Assistance with data collection for monthly reporting
- Undertake any additional duties or responsibilities as required to support the sales team and business objectives.
Essential
Desirable
Knowledge
Good administrative skills – numerate, literate
Worked in a commercial organisation so reasonable understanding of a sales process
Working knowledge of excel and PowerPoint
Understanding of importance of gathering customer insights to anticipate their needs and pick up on leads.
Skills
Effective Communication Skills (written and oral)
Proactive and able to work off own initiative - self motivated
Proficient IT skills, particularly PowerPoint and Excel
Effective telephone skills
Organisational and planning skills
Interpersonal skills with relationship building ability
Self-motivation
Ability to anticipate customer need
Qualifications
Educated to good secondary education level at least
Degree not essential but would be useful
Please apply for more information