We are supporting a fantastic client who are looking for motivated, driven and passionate individuals to join a dynamic team within a well-established travel business - Specialists in creating unique travel packages. Your role is to take the incoming call and convert it into a booking!
In your first year, uncapped commission has the potential to boost your salary from £23.5k to £45-50k and even higher! Shift patterns on a rota from 8am - 8pm including some weekends.
If you are an excellent communicator with a passion for sales who can demonstrate your ability to achieve sales targets and KPI's this is the role for you! GET IN TOUCH!
Typical activities of the role include:
- Responding to calls and understand the customers' (B2C) needs, build rapport and offer expert cruise and land holiday solutions
- Provide excellent service to all customers, utilizing your excellent communication skills to treat every customer as an individual.
- Create fantastic customer engagement, understand the customer's requirements, pitch and close the sale
- The ability to offer the customer alternative solutions if the original offering does not meet the customer requirements
- Meeting, or exceeding, company sales KPI's
- Making accurate cost calculations, and providing customers with quotations quickly and efficiently
- Produce accurate administration work to complete booking process
- Work effectively with other departments to ensure understanding of products
You will need to be:
- Motivated, results orientated, driven to accomplish goals!
- Able to understand profit and loss calculations and basic finance, e.g., gross margin percentages and calculations (This will help you!)
- Able to thrive under pressure in a service role
- Demonstrate resilience and focus on opportunities, high quality and business profit.
- Great attention to detail
Please get in touch