*Please note that we do not currently offer any Tier 2 sponsorship*.
35 hours per week
About the role
The Sales and Strategic Asset Team at JRHT is a small yet essential part of the organisation. Our key focus is ensuring that customers purchasing a JRHT Shared Ownership home experience a smooth and stress-free move. We strive to empower our residents with clear knowledge about their local area, the sales process, and the details of their lease, maintaining an open and transparent approach throughout.
Our team works with a diverse range of residents, and we prioritize effective communication tailored to meet their individual needs. In addition to this, we support JRHT's Development Team in delivering the 10-year development strategy, which aims to provide 1,000 homes by 2029. Approximately 40% of these homes will be offered through Shared Ownership, making the role of the Sales Team crucial to achieving these goals.
In this role, you will oversee the sales process and provide aftercare for our Shared Ownership residents. You will also be responsible for guiding residents through the "staircasing" process, where they can purchase additional shares in their property, as well as managing the less common reverse staircasing.
Beyond these responsibilities, the team also manages commercial lets and leases, oversees asset disposals, and provides assistance with any lease-related queries across JRHT and JRF properties.
About you
The successful candidate will serve as the primary point of contact for residents, solicitors, estate agents, and internal teams regarding sale and purchase inquiries. As such, experience in managing diverse situations and working with people who have varying needs and communication styles is essential. Strong resilience, along with the ability to manage and prioritise multiple tasks simultaneously, is crucial.
The ideal candidate will be a team player who thrives in a collaborative environment while also demonstrating strong self-motivation and the ability to work independently when required.
Our core priority
JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need.
How to apply
To apply, please send in your CV with covering letter.
Closing date for applications is 7th October 2024
**Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received.**We are a values driven organisation and our values drive our behaviours. We're at our best when we're continually building on trust, showing we care and making a difference - and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves.
Whilst most non-resident facing roles may be able to spend some time working remotely, there is an expectation that colleagues will attend the office regularly.
Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty.
As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.
We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.