Tenancy Support Officer Hoarding (Tidy Homes Tidy Minds)
Location: Didsbury, Manchester
Salary: £29,286.00
Full time / 35 hours per week
12 month Fixed Term Contract
Southway Housing Trust is a community-based, not for profit housing organisation committed to providing excellent services to the people who live in our homes and the neighbourhoods that we work in. Based in Didsbury, we manage approximately 6,000 homes in South Manchester.
As a housing trust we are Inspired by our Communities. We care about the people who live in our homes and our neighbourhoods and are committed to improving services, working in partnership with our tenants so that we can be successful together.
An exciting opportunity has been created in our Housing Management and Support Service for a Tenancy Support - Hoarding Officer. Our terms and conditions are good and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme and 25 days holiday, increasing to 30 days.
Working as part of the Tenancy Support Team, the successful candidate will be:
- Supporting Tenants and Residents of Greater Manchester with hoarding issues as part of the Tidy Homes Tidy Minds Service
- Assessing properties using Clutter Image Rating Tool and writing reports to referring agents
- Offering practical 1-1 support in homes to declutter and organise
- Using a trauma informed approach to identify contributing factors
- Keeping accurate records of interventions, liaising with partner agencies and attending meetings/training representing Southway Housing Trust and Tidy Homes Tidy Minds
- Recognise and respond to Safeguarding, Self-Neglect and Hoarding issues
We are looking for someone passionate about improving the customer's journey, who is engaging, adaptable and able to work in a person centred and trauma informed way. The right candidate will be able to self-manage, prioritise their workload and work under minimum supervision and meet targets. In addition, the right candidate must be a team player who can meet the needs of the teams' diverse customer base.
Closing Date: 27th August 2024
Interview Date: 9th & 10th September 2024
Expected Start Date: 14th October 2024
Please apply through our website. For an informal discussion please contact Lynsey Grundy, on , or e-mail .
Strictly no agencies.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or are from an ethnic minority background or ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community.
All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.