£24K/yr to £28K/yr
England, United Kingdom
Permanent, Variable

IT Support Engineer- £27,000 - Hull

Posted by Nextech .

Job Title: IT Support Technician

Location: Hull, UK

Salary: £28,000

About Us -

My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We are based in Hull, a vibrant city known for its rich cultural heritage and thriving business community.

Job Description -

We are looking for a dynamic and customer-focused IT Support Technician to join our team in Hull. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Key Responsibilities -

  • Provide first and second-line technical support to clients.,
  • Diagnose and resolve hardware, software, and network issues.
  • Install, configure, and maintain IT equipment and software.
  • Manage and support Microsoft 365 and other cloud-based services.
  • Perform regular system maintenance and updates.
  • Ensure all support requests are logged and updated in the ticketing system.
  • Assist with the planning and implementation of IT projects.
  • Maintain a high level of customer satisfaction through excellent communication and problem-solving skills.
  • Collaborate with other team members to share knowledge and develop best practices.

Qualifications -

  • Proven experience as an IT Support Engineer or similar role.
  • Strong knowledge of Windows and macOS operating systems.
  • Experience with Microsoft 365, Active Directory, and network troubleshooting.
  • Familiarity with virtualization technologies such as VMware or Hyper-V.
  • Excellent problem-solving skills and attention to detail.
  • Strong interpersonal and communication skills.
  • Ability to work independently and as part of a team.
  • Relevant certifications such as CompTIA A+, Network+, or Microsoft certifications are a plus.
  • A valid driver's license and willingness to travel to client sites as needed.

What We Offer -

  • Competitive salary and benefits package.
  • Opportunities for professional development and career progression.
  • A supportive and collaborative work environment.
  • Regular team-building activities and social events.
  • The chance to work with a diverse range of clients and cutting-edge technologies.

How to Apply -

If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address :

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