Employer description:
From its founding in 1972, The Kirby Group has grown into a multi faceted company providing technical excellence in all areas of the corporate, domestic and elite sectors.
As a privately owned business, the Kirby Group started out providing electrical and security services and over the years has expanded to an Integrated facility solutions provider offering services including; security, fire, IT+ communications, electrical, lighting, HVAC Heating, Ventilation & Air Conditioning, plumbing, projects, building operations & maintenance and many more!
Overview:
As an IT Apprentice at Kirby Group you will support the IT department in maintaining and improving our technology infrastructure.
This apprenticeship will provide you with hands-on experience in various aspects of IT, including technical support, network administration and system maintenance.
You will work under the guidance of experienced IT professionals, gaining valuable skills and knowledge to advance your career in information technology.
Key Responsibilities:
- Point of contact for escalations, involving telephone + remote support
- Setting up Desktops, laptops + mobile phones
- Maintaining + Monitoring Windows Servers
- VOIP Setup + Support
- Managing new users within Microsoft 365
- Basic Network troubleshooting
- Logging calls through CRM
What we are looking for:
Desired skills and qualities:
- A strong interest in information technology and a desire to learn
- Basic understanding of computer systems, networks, and software applications
- Excellent problem-solving and analytical skills
- Strong communication skills, both written and verbal
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Strong organizational skills and attention to detail
Familiarity with basic network concepts and cybersecurity principles would be a plus.
Entry requirements:
- 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
- GCSE Maths and English (or equivalents) at grades 3+ (D or above)
- Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
Salary: £16,000 - £18,000 per annum.
Benefits:
- Mileage covered with site visits
- Staff nights/meals out
- Christmas period off (break up 21st Dec until New Year)
- No working bank holidays
- Flexible working
Future prospects:
90% of QA Apprentices secure permanent employment after finishing their apprenticeship.
Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
Important information:
Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.
Apply now!