Summary
This is an exciting opportunity for an enthusiastic and engaging Active Outdoors Assistant to join our Visitor Experience team here at Hardwick Hall.
We're for everyone, for ever, and we really mean that. We want everyone to feel welcome and enjoy access to our places, reaching new and existing audiences in ways that are meaningful and relevant to them. You'll be ensuring that people of all ages find fun during Hardwick's Summer of Play.
This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we're looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We'd give you as much notice of this as possible.
What it's like to work here
As an important member of the Visitor Experience team, you'll be key to ensuring a fun and safe summer of play for all visitors to Hardwick.
This is a lively, forward-thinking property and the team is looking for engaging people who will enjoy this fast-paced environment.
What you'll be doing
As an Active Outdoors Assistant you'll have an enthusiasm for delivering great active experiences in the outdoors. You'll be instrumental in supporting the outdoor activity offer here, helping as many people as possible engage with the outdoors and enjoy Hardwick. You'll help our visitors access our Summer of Play offer, as well as ensuring that equipment is maintained and stored appropriately.
There will be a variety of duties which range from welcoming and engaging with visitors, providing great information about the property and the activities on offer, setting up of equipment, leading participation and generally supporting the property to enable its Active Outdoors offer to be the best visitor experience it can be.
Who we're looking for We'd love to hear from you, if you're:
- customer focused with an understanding of the importance of great service?
- well organised and adaptable?
- a team player, but can also work on own initiative?
- willing to learn new skills have a positive attitude ?
- understanding of different access requirements and how to assist people
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.