Administation Coordinator - Southampton - Salary £28,000
The Work Shop are delighted to be recruiting for a Administrator for a growing organisation based in Southampton
As the successful Administrator (Production) you will receive:
- Salary up to £28,000
- Office based in Southampton - 5 days per week. 8:30am - 5pm
- 23 days annual leave (plus Bank Holidays) rising to 28 with service
- Pension - 5% employee contribution, 3% employer (rises with service - max 8%)
- Flexi time - system allows you to accumulate hours to be taken in that month or following month (subject to approval) (8 hours Max in any month)
- Free car parking
- Life assurance and income protection after 3 months
- Employee Assistance Programme.
As a the Adminstrator you will be one of the central point of contact in relation to Quality matters and internal audits, liaison with internal functions, suppliers and customer complaints.
Candidate requirements:
Results driven/focused - Motivated by the desire to successfully achieve results to meet or exceed goals and objectives
Resilience - The ability to cope with and rise to the inevitable challenges, problems and set-backs you encounter in the workplace.
Collaboration - To successfully work toward a common goal with others.
Communication skills - The ability to convey information, verbally or written/presented in an appropriate manner to both internal and external stakeholders.
Time Management - The ability to make effective use of one's own time and that of others, to effectively manage tasks and responsibilities - to get things done.
Customer service - Providing appropriate assistance and advice before and after to those who buy or use our products or services.
Analytical - The ability to collect and analyse information, problem-solve, and make decisions.
If you have had some exposure to Adminstrator, production, and are looking for a position within a fast-growing stable company please do not hesitate to contact The Work Shop today!
Duties for the Adminstrator include (but not limited to):
- Responsible for the day-to-day operation of the Quality Management system, associated documentation and operational controls. Under the standards of ISO 9001, and AS9100
- Delivering branch specific Management System awareness training for Southampton
- Review, interpretation, and dissemination of regulatory and customer requirements for internal stakeholders
- Perform internal audits - follow up on audit completion and ensure close out of findings and actions with escalation to the Quality Manager as necessary
- Responsibility for the TW Metals Complaints Process to ensure timely completion and reporting of data including hosting monthly credit and debit meetings with Branch Management Team
- Customer queries regarding delivered product
- Assist the QA team to ensure all delivery compliance requirements are checked and signed as required for daily orders to be shipped
- Support the day-to-day administrative tasks and provide departmental cover as required
- Monthly reporting of performance and trend analysis for area of responsibility and reporting of such to the Quality Manager
- Share responsibility of both customer and Internal NCRs- Non-Conformance Report.