Customer Service Advisor
Monday to Friday Monday to Friday 9am-6pm
£11.60p/h
Temp position - Immediate start - Temp to Perm opportunity
Northampton
I am currently recruiting for a Customer Service Advisor, this position is to start immediately.
Duties to include;
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport
- Update customer information in the customer service database during and after each call
- Work with the management team to stay up-to-date on product knowledge and be informed of any changes in company policies
You will need to have the following;
- Being able to work in a team
- Patience
- Ability to remain calm under pressure
- Friendly and tactful personality
- Being able to handle complaints and difficult situations
If you are interested in this role please contact
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