Internal Sales Representative
- Job Type: Full-time
- Location: Woolpit
- Hours: 8am – 5:00pm, 1-hour lunch
- Holiday: 20 days, increasing to 23 after one year's service
- Salary: Competitive, with an uncapped commission scheme
We are looking for an energetic and self-motivated Internal Sales Representative to join our sales team. The role involves developing both existing and new business, with a focus on building a loyal, long-term trade customer base. The ideal candidate will be comfortable with handling a wide range of customer interactions, from enquiries and queries to providing exceptional customer service.
Day to Day of the role:
- Handle incoming calls and convert them into sales.
- Prepare quotations and follow through with projects all the way to the order stage.
- Contribute ideas to improve the website and increase overall turnover.
- Focus on developing existing customers and generating new leads.
- Engage in cold calling when potential opportunities are identified.
- Build and maintain relationships with a diverse range of customers, including end-users, tradespeople, builders, and installers.
- Consult with customers to ensure they are purchasing the correct products for their needs.
- Address technical queries as needed.
- Participate in online or in-person meetings if required.
- Monitor competitors and provide feedback to management.
- Uphold a high level of customer service, dealing with returns or delivery issues effectively.
- Generate enquiries through social media platforms.
Required Skills & Qualifications:
- Excellent oral and written communication skills.
- Confident telephone manner and proficient use of a PC.
- Ability to work effectively within a team.
- Self-motivated with an energetic personality.
- Experience within the trade is preferred but not essential.
- Familiarity with CRM systems and Microsoft Office package, particularly Outlook and Excel.
Benefits:
- Competitive salary with an uncapped commission scheme.
- 20 days holiday, increasing to 23 after one year's service.
- Opportunities for professional growth and development within the company.
To apply for the Internal Sales Representative position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.