Head of Accounts Receivable
Location: Central London - 3 Days In The Office and 2 From Home
Package: £70,000 - £90,000 + 10% Bonus (Dependent on Experience)
About the Role:
Join our client, a global company with a luxury portfolio of Aviation services, as the Head of AR. This leadership position offers the opportunity to oversee international billing and credit control teams across the UK, EMEA & APAC. Based in our Central London office and reporting directly to the Chief of Finance, you will play a pivotal role in managing the company's cash flow and ensuring timely receipt of payments from customers. You will lead a team of 30 people, driving efficiency and effectiveness in financial operations.
Key Responsibilities:
Billing:
- Oversee the billing process for program members, ensuring invoices are processed correctly in line with contracted rates and conditions.
- Issue monthly statements on time and liaise with clients to resolve billing-related issues.
- Provide out-of-business-hours on-call support to ensure continuous service.
Credit Control:
- Manage the collection of amounts due from customers for both program and on-demand services.
- Send payment requests, analyse balances due, and escalate potential bad debt issues.
- Follow up on disputed balances and litigation, ensuring accurate recording of received amounts in the company's accounting records.
Team Management:
- Ensure the Billing and Credit Control teams are adequately resourced, and tasks are effectively allocated to maximize efficiency.
- Develop and support team members to achieve the team's objectives through effective recruitment, development, engagement, and retention strategies.
- Act as the primary point of contact for team members, enhancing your knowledge of the company's business model, systems, policies, and relevant regulations.
Business Process Improvement:
- Partner with Sales to establish processes that reduce complexity and friction with customers.
- Constantly review and improve business processes to drive efficiency across the organization.
- Work with key stakeholders to ensure AR & Billing functions meet business expectations and maintain high customer satisfaction.
Requirements:
- Minimum of 5+ years of commercial and management experience in a transactional finance environment.
- Experience in managing a large cross-functional teams across multiple countries.
- Proven experience in leading and managing cross-functional teams with strong leadership and motivational skills.
- Emotional intelligence and the ability to lead a team through change while managing day-to-day responsibilities.
- Advanced Excel and strong analytical skills, with the ability to provide commercially focused analysis and commentary.
- Experience with SAP accounting software is essential.
- Ability to thrive in a high-pressure, dynamic, and entrepreneurial environment.
How to Apply:
If you are a seasoned professional with a passion for leading financial operations and driving process improvements, we'd love to hear from you! Please submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role.