Ref: 22652
The Skills You'll Need: Exports, Logistics, Inventory, SAP
Your New Salary: £14.87p/h
Location: Central London
Job status: Six month temporary contract, possibility to extend
Start date: ASAP
Working hours: 37.5 hours per week - Five days a week in the office (7:30-3:30 or 8:30-4:30 or 8-4)
Who You'll Be Working for:
A well-known luxury brand.
Logistics Administrator - What You'll be Doing Each Day:
1: E-com return management:
- Manage E-com returns, quality check products, complete SAP flow correctly.
- Liaise with E-com department in case of discrepancies and 3rd choice information.
- Liaise with CS department concerning faulty or damaged products.
- Liaise with Maison regarding clearing of the stock received.
- Pick and pack for onwards shipping depending on Maison decision.
- Prepare export documentation and liaise with carriers to organise shipping
- Ensure SAP is updated daily and stock cleared on a weekly basis.
2: Inbound process:
- Ensure parcels received are opened within an authorised Inbound area
- Quality check, serial number and packaging/document checks to be performed
- Goods received in SAP
- Brand colleagues informed of the goods arrival, quality and packaging situation
- Articles put away in their dedicated area or passed to colleagues in CS (repairs)
- Liaise with brand colleagues on discrepancies or missing SAP flow to ensure stock situation is always correct and up to date.
3: Pick up and Delivery Service
- To take ownership of pick up and delivery, a service where a shipping kit is sent to a client for them to return their repair to us. This involves booking DHL shipments online, picking and packing the correct kit dependent on the brand and ensuring shipments are processed accurately. This also involves communicating with the brands directly.
4: Outbound process
- Process transfers and ODN's, Pick & Pack goods, checking serial number and quality.
- For Repair flows, pack depending on flow
- If export, create export documentation and ensure all documents are accurately saved.
- Create shipments and book the appropriate carrier according to the Transport Directive.
- Ensure all shipment are processed within the requested time frame to avoid delays.
5: General Logistics
- To liaise with our appointed agents to organize transport of products, ensuring they provide the necessary documents for audit purpose.
- To accurately maintain all records relating to articles being imported, received and shipped to final destination.
- Communicate with brands, local and international, to ensure a correct and smooth flow of products.
- Maintain stock by regularly performing stock takes and actively participate in Inventories.
- Be proactive and able to resolve any issues or discrepancies as and when required.
- Adhere to security procedures at all times, know and work within the transport directive at all times.
- Any other duty deemed necessary by Management.
Logistics Administrator - The Skills You'll Need to Succeed:
- Logistics and stock management experience
- Fast reactions and able to prioritize.
- Open minded regarding projects and changes.
- Computer Literate, SAP and Excel.
- Approachable with strong interpersonal skills
- Reliable
- Professional
- Tolerant and flexible
- Able to work under pressure
- Able to work independently and take personal ownership
- Efficient and organized with good time management skills
- Customer focused
- 'Can-do' positive approach
- Numerate
- Able to perform physical work: moving boxes, opening and packing (it may involve large and heavy boxes and lots of parcels)
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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
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