About The Role
HR Administration
- Administrative support for the full employee lifecycle including but not restricted to starters, contractual changes, cyclical changes and leavers
- Time specific preparation of HR Transactions and documentation (such as amendments to contracts of employment, changes to personal details and absence information etc.)
- Provide administrative support associated with monthly payroll administration
- Supporting the HR Team in the administration and reporting of HR metrics
- Monitor and prioritise the HR email Inbox and escalate queries to appropriate HR Team members
- Co-ordinating and conducting new starter induction sessions
- Manage and own the entering of data into the HR systems, ensuring this is up to date and the data entered is accurate whilst maintaining relevant documentation and filing systems
- Provide HR system maintenance, on-going administration and optimisation. First point of contact for the HR Team and employees, with a view to continuous improvement at all times
- Raise all purchase orders relating to HR, Training, & Recruitment, promptly and accurately.
- Day to day ad-hoc HR Administration and ad-hoc project work
Systems and Benefits
- Act as the first point of contact for HR system queries or issues, including Udemy, Eploy and Sage
- Manage data for the Gender Pay Gap Report annually
- Act as a super user for both Eploy and Sage systems ensuring both systems align
- Supply daily support for Systems queries from colleagues and managers - escalating where necessary
- Ensure all colleagues have access to systems-related resources/guides and that these are maintained
- Manage and run the UK benefits election process form Claranet's point of view
- Supply daily support for benefit queries from colleagues and managers - escalating where necessary
- Monitor and submit monthly colleague data to Gallagher for loading - maintaining positive relationships
- Ensure that all colleagues have access to benefit-related resources, including webinar and handbooks
- Keep benefit information up to date across all HR platforms including, Eploy, Sage, Employee Benefits portal, and communications that go out
- Work closely with Payroll to ensure data in benefits platform is correct and any colleague queries to changes are answered and checked
- Create and monitor any required form changes
Teams to collaborate with
- Finance and Corporate Development - contribute to the budget process for portfolio and propositions development
- HR and People - support recruitment and learning and development strategies to develop industry leading product and service offerings.
About You
Behavioural competencies - organisational and behavioural fit
- Excellent communication and interpersonal skills
- Ability to work collaboratively and build positive relationships with colleagues, stakeholders, and providers
- Attention to detail and accuracy
- Strong organisational and time-management skills
- Ability to work under pressure and prioritise workload effectively
- Continuous learning and self-improvement mindset
- Ability to adapt quickly to changing situations.
- Strong interpersonal skills, together with a positive, professional manner and the ability to deal confidently with people at all levels
Critical competencies - technical fit
- Experience in the use of HR software and system admin expertise
- IT literate: Word, Excel, Outlook
- Experience in managing large data requests in HR or payroll
- Previous administration experience within a fast-paced environment
- Strong attention to detail and highly organised and methodical in approach
- Understanding of when and how to escalate issues and push to resolution
- Ability to effectively prioritise and work well under pressure
- Self-motivated and ability to use initiative
- Team player with excellent verbal and written communication skills with effective planning and time management skills
- CIPD qualification (Level 3) is desirable