Location: Sandy Lane, Orford, Warrington, WA2 9HY
Hours: Monday - Thursday 8.30am - 5.00pm and Fridays 8.30am - 4.30pm
Trust Location: Bridgewater Community Healthcare NHS Foundation Trust
A leading provider of community health services in the north west of England. Providing high quality community and specialist services to people living in Warrington, Halton & St Helens. The majority of our services are delivered in patients' homes or at locations close to where they live such as clinics, health centres, GP practices, community centres and schools.
What you'll be responsible for:
- Provide administrative and clerical support to the community clinics and associated health professionals.
- Act as first point of contact for all client enquiries, responding to telephone and face to face enquiries in an efficient, tactful and professional manner, redirecting calls, taking action as appropriate. Liaising with internal services and partner agencies when necessary as directed.
- Maintain patient booking system in the reception function to include the preparation and arrangement of appointments including inputting of referrals ensuring all clerical work resulting is dealt with in a timely manner.
- Deal with all internal/external mail and redistribution to relevant department.
- Book clinic and meeting rooms within the premises and keep room availability updated as appropriate and update and maintain clinical diaries as requested
- Typing of reports in line with SLA's
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience
You'll learn the following whilst working at the trust:
- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You'll have the following skills/experience:
- 4 GCSE's at grade C or above to include Maths and English or Key Skills equivalent qualification/ or a standard level of education
- Experience of working within an administration and customer facing environment
- Experience of Microsoft Word and other Microsoft packages
- Experience of working in a clinic / office environment.
- Ability to communicate effectively, both verbally and written, with people at all levels
As a member of NHS Professionals, you have fantastic benefits:
- Competitive pay rates- work this week, get paid next week
- Essential support when you need it- 24/7 365 days- call us anytime
- Multi locational- work across neighbouring Trusts
- Manage your shifts and timesheets on the go- access your "My Bank" shift portal anywhere, anytime online or through your smartphone
- Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
- Training and development opportunities- Keep up with the essentials and more
- Build holiday allowance for every shift you work- your work life balance is important to us
- Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
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