Customer Insights Analyst
Up to £44,000
Hybrid - London
A great opportunity to join a global powerhouse in the fashion industry as a Customer Insights Analyst
THE COMPANY
The business is a global powerhouse in the fashion industry and have been providing high-quality designer products for the past 50 years. Building on it's continued success, the brand are now looking to multiply it's initiatives to further strengthen their European presence with a strategy engineered toward locations that reflect the vision and philosophy of the brand.
As part of this growth, they are seeking to bring in a Customer Insights Analyst into their Customer Insights Team. This team are responsible for enabling customer centric focus and strategic business growth via the leverage of customer insights and data. And joining the team as a Customer Insights Analyst, you will be responsible for supporting the team in delivering customer insights and analytics projects.
THE ROLE AND RESPONSIBILITIES
- Leading on customer analysis and insights for e-commerce
- Supporting in automating and executing customer reports
- Develop insights and ensure communication and delivery of analysis to stakeholders
- Undertake customer performance analysis to address business problems
- Build presentations to communicate findings to senior stakeholders
- Accessing, extracting and interrogation data to develop insights
- Partner with cross-functional teams to further implement insights into customer analysis
YOUR KEY SKILLS AND EXPERIENCE
- Proven track-record in Customer Insights - across Marketing, CRM and Insights
- Strong background in Excel and Powerpoint - SQL would also be desirable
- Strong stakeholder management experience
THE BENEFITS
- Up to £44,000
- Hybrid
- London
HOW TO APPLY
If interested in the role please send your CV to Jordan Victor via the Apply Link below