Our client is an industrial rental company based in Castleford who require an experienced Desk Controller to join their team, the internal team in Castleford is a small team of hire desk controllers, where as the over arching company span the UK. This team has longevity with staff retention and they have a good name in the industry with clients.
Responsibilities
- Manage the smooth running of Key Accounts and General Orders
- Ensure all on/off hire orders are taken in detail and processed correctly
- Create, input and ensure accuracy of orders onto the company system to minimise account queries and potential credits.
- Produce and maintain a manual complete contract file, containing all relevant paperwork including signed delivery and collection notes.
- Advise Transport Department of any necessary movements within a timely manner.
- Ensure relevant spreadsheets (as applicable) are updated daily/weekly
- Ability to communication with different departments effectively
- Build rapport with clients and internal departments
- Own queries and see them through to the end