Telephony Support Specialist - Fully Remote - £400-£450 per day - 3 month contract
I am seeking a Telephony Support Specialist to work on primariliy Avaya kit for a large, well-regarded FTSE250 client. This role is fully remote, but may require travel to site from time to time.
The successful Telephony Support Specialist will have the following duties:
- Working extensively with Avaya handsets and VoIP telephony
- Creating new user login IDs, phone extensions and new user groups
- Adhering to telephony security principles
- Creation of group voicemails
- Remote and on site to facilitate upgrades, installs, and programming changes
- Managing 3rd party service providers
You will also have the following skills and attributes:
- Strong customer facing, communication and people skills
- Excellent analytical and problem-solving skills
- Ability to liaise with service providers and work within agreed SLAs
- Ability to apply principles of Data Governance and provide Technical Risk Assessments
This is an excellent opportunity for the right Telephony Support Specialst to work in a growing business at a key time in their development. This is an initial 3 month assignment with the strong possibility of extension.
Please apply now to avoid disappointment as this is an urgent role!
If you are interested in this position please click 'apply'.
Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.
Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
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