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Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.
We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you!
About the role
Hargreaves Lansdown (HL) are currently looking for a Senior Manager Control Testing to join the team. The Control Testing team provide first line risk assurance over Operations ensuring key controls are regularly tested to confirm they are designed and operate effectively to manage good client outcomes. The Senior Manager has overall responsibility for the operation and management of the Control Testing team as well as delivery of a risk-based control testing plan in line with HL control standards.
What you'll be doing
You'll be reporting to the Head of Client QA and Control Testing, and will be responsible for managing the team of Control Testers/Specialists providing independent assurance of key control effectiveness across Operations. You will be joining us at an exciting time and will be pivotal in the set up of a new team.
The role's responsibilities include:
- Applying control testing standards in line with HL's risk management framework and managing the maintenance of the Control Testing team's documentation, frameworks and standards
- Monitoring and managing the completion of the monthly control test plan balancing resource, capacity and risk across control, and targeted & thematic risk-based testing
- Coordinating stakeholder engagement and data collection for planning purposes whilst supporting the team to build the right relationships with the right people in the right way
- Evaluating performance in the team through checking efficiency and quality and continually striving to improve control testing processes and leveraging the use of technology
- Proactively collaborating with client facing and operational teams using root cause analysis from control testing to inform the improvement of controls and manage risk
- Building and managing stakeholder relationships through feedback meetings
Owning and supporting projects to improve the overall delivery and risk management control testing methodology
- Drives local change and supports wide change, taking responsibility for solution design, making recommendations and business cases
- Specific responsibility for QA/Controls RCSA
About you
- Proven leadership and line management experience
- 1st line risk and control testing experience in a regulated financial services firm
- Ability to lead the delivery of control testing projects
- Able to make decisions effectively considering control, client and risk impacts
- Ability to plan, manage and adapt to varying workloads for self and team
- Analytical and an ability to identify trends and assess risk/client impact
- Strong interpersonal skills being able to engage positively with HL colleagues at all levels confidently influencing and driving change & improvements in control
- Sound regulatory knowledge and understanding of HL's regulatory environment in particular FCA rules, GDPR & DPA
Interview process
This will be a two-stage interview process, including competency-based questions and a presentation.
Working Schedule
The role is based in our Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern.
Why us?
Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Sharesave scheme - have a real stake in HL's future
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
- dependant on role level
- * only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates