Supplier Relationship Manager
Stratford-upon-Avon
Up to £65,000 + 25% annual bonus + PMI + benefits package
About the role
- Newly created role managing 3rd Party suppliers
- Field based role with up to 2/3 days travel per week
- Opportunity to work with key stakeholders across the organisation
Join our dynamic Risk Management Services Team in an exciting new role where you'll take charge of managing relationships with our 3rd party suppliers. This is your chance to make a significant impact and drive success in a crucial area of our operations.
This is a relationship manager role that requires managing 3rd party supplier relationships, centred around the Risk Management Services Consultancy proposition for a variety of specialist services including Cyber Risk Consultancy, Business Continuity, HR, and Occupational Health, ESG Consultancy.
You'll manage 3rd party suppliers in relation to service and quality as well as performance managing the suppliers, and agreeing on sales targets for the suppliers, sales team, and our self-employed agents.
The role involves leading and acting on the performance and activities of RMS 3rd party suppliers in line with SLAs, terms and conditions, and NFU Mutual Guiding Principles to ensure they deliver both growth and profit. Working closely with the suppliers, you will monitor market developments and changes in customers needs in order to enhance and update the services that are available.
Additionally, the role requires developing all key RMS 3rd party supplier relationships to deliver and report on customer satisfaction and quality standards for the services provided. Designing a robust customer satisfaction and feedback strategy is also a key responsibility. Furthermore, the role involves managing strong and effective relationships between 3rd party suppliers and internal departments, agents, and customers.
This is a field-based role where you will be required to travel approximately 2/3 days per week. You will also be required to attend meetings at Head Office in Stratford Upon Avon.
- *** Role known internally as RMS Supplied Services Manager****
About you
As a highly experienced Relationship Manager, you'll bring a wealth of expertise in supplier management and vendor management. You'll have a proven track record in negotiating with 3rd party suppliers and proposition management and development.
As a creative thinker, you'll excel in creating innovative solutions and have successfully led and managed 3rd party suppliers to drive performance and ensure the maintenance of contract terms.
Your extensive experience in supplier chain management and managing contracts will have equipped you with the skills to implement significant change initiatives effectively.
You'll possess strong stakeholder management abilities and have demonstrated successful leadership in various projects. Your strong communication skills, both written and verbal, will enable you to engage effectively at all levels, ensuring clear and concise interactions with all stakeholders.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team,?you can expect?a supportive culture?and?an?attractive range of?rewards and benefits?including:???
- Salary up to £65k
- Company Car OR Car Allowance
- Annual bonus (up to 25% of salary)?
- Contributory pension scheme, up to 20%, including your 8% contribution
- 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
- A Family Friendly policy that helps you balance your work and family responsibilities
- Private medical insurance + options to add family members
- Access to savings at High Street brands, travel and supermarkets
- £20 contribution to a monthly gym membership - subject to T&Cs
- Health and wellbeing plan?- cashback for dentist, opticians, physio and more
- Employee Volunteering - volunteer?in the community for one day each year
- Unlimited access to Refer a Friend £500 bonus scheme
- Life Assurance cover?of 4 x salary
- Employee discounts of 15% on a range of NFU Mutual insurance policies.?
Working at NFU Mutual
We're?one of the UK's leading general insurance and financial services companies. For over 110 years?we've?put our customers at the heart of everything we do.?Our?people?are just as important to us.?We?pride ourselves on being "a great place to work" and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024 and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.