Reporting to the Sales Manager, you will be responsible for directly managing interior trade accounts both established and new to ensure achievement of your individual sales target, for this well-established luxury brand in South West London.
Sales Performance
- Implement KPI's to ensure focused, data driven actions to maximise sales performance.
- Agree with Sales Managers a focused approach for each client to ensure appropriate, timely and consistent communication, striving to maximise the number of face to face and verbal interactions to develop meaningful, personal relationships.
- Report weekly and monthly sales data to the Sales Manager, together with forecasting of future sales and timings of conversion rates.
- Monitor and assess trends in data to identify both short and medium terms sales actions required for your specific client base.
Customer Service
- Support a culture that aligns all customer facing interactions to the brand values.
- Ensure that you are fully up to date with all options available in the product range e.g., new fabrics.
- Operate as the key liaison between the sales team and operational functions such as product development, production, and logistics to ensure customer orders transition smoothly from sales through to production and delivery.
Skills & Qualifications
- Experience of developing strong client bases and relationships in a luxury furniture/interior environment.
- Proven track record in sales growth that show a clear, positive impact on actual sales.
- Experience in use of data analysis tools to monitor, analyse and forecast and improve sales performance
- Proven track record in working collaboratively across departments to problem solve to ensure excellent levels of customer service are maintained.
- Experience in the sales of large projects with a value in excess of £50k.