Are you an individual with a strong sense of self-motivation and confidence, actively seeking a new opportunity within the financial services sector?
We are currently recruiting for a Credit Controller with a preferred background in Credit Control/Administration. You will play a crucial role in helping manage the credit control function, ensuring timely collection of outstanding debts and maintaining strong relationships with our clients and stakeholders.
Your role will demand a display of diplomacy and resilience, coupled with a proactive approach to credit management. The position is based at our Canterbury office, offering the added flexibility of hybrid working (2 days work from home and 3 days in the office).
About the role
As a Credit Controller, your primary objective is to minimise outstanding debt to ensure the best possible cash flow for the firm. You will be responsible for the management of your own portfolio of clients and debt, playing a vital role within the Credit Control team and contributing significantly to the broader Finance department.
Some of your key responsibilities will include:
- Monitoring and collection of all outstanding debts in accordance with the firms policy.
- Liaison with Client Care Teams to resolve outstanding queries in a timely manner.
- To have regular meetings with Partners and Managers via teams and office visits when required. (Quarterly at a minimum).
- Daily cash receipt preparation and posting.
- Processing of cheque and card payments.
- Production and follow up of debt reminder letters (automated system).
- Taking and making calls to clients.
What we're looking for:
- Ideally from a Credit Control / Administration industry background.
- Ideally you will have an understanding of sales ledger and relevant nominal ledger book-keeping.
- Formal credit control training or recognised qualification would be an advantage but not essential. Full training will be given.
- Excellent telephone manner. Must be prepared to take and make calls to clients which may sometimes include difficult conversations.
- Excellent communication skills.
- Good eye for detail.
- Ability to prioritise your own workload.
- Ability to demonstrate resilience in a dynamic environment.
What we can offer
Kreston Reeves is passionate about its people; we want our colleagues to develop the things they are good at and enjoy.
By joining us you can expect:
- Autonomy to develop and grow your skills and experience
- Opportunities to develop a varied portfolio of work with different clients
- Strong, inspiring and thought-provoking leadership
- A genuinely supportive and collaborative environment
- A culture of learning in a stimulating environment
As well as this, we offer:
- Financial wellbeing - competitive salary, contributory pension scheme, life assurance, Westfield Health Cash Plan, income protection. Options to increase pension, life assurance and healthcare cash plan (for yourself and/or family)
- Leave - 25.5 days (B grade) plus bank holidays, holiday buying (up to 5 days)
- Mental wellbeing - hybrid working (3 days in the office/2 from home) and flexible working policies, employee assistance programme and counselling
- Physical wellbeing - we also offer voluntary benefits such as BUPA PMI/Westfield Hospital Treatment insurance, critical illness insurance, BMI health assessment, GymFlex, annual flu jab
- Recognition - monthly nominations for financial awards based on culture and values
- Development - we offer continuous support and development with clear mapped progression routes across the business, as well as access to internal and external training courses
- Diversity, inclusion and belonging - we operate several family-friendly policies and take proactive steps to create an inclusive environment
- ESG - give as you earn, 1 extra day off each year to take up volunteering opportunities. Opportunities to support our commitment to charitable causes
- Travel - other optional benefits include: cycle to work scheme, travel insurance, interest-free season ticket loan (London only), interest-free car/motorbike loan
About Us
We are so much more than just accountants, business and financial advisers...
Our purpose is to guide our clients, colleagues, and communities to a brighter future.
We're committed to living by our purpose and values - 'Understand', 'Look ahead', 'Make it personal', 'Be crystal clear' and 'Be human'. We have created a culture in which we strive for our clients, colleagues, and communities to thrive. We work as a team and have a wide range of skills, specialisms, and expertise amongst us.
We're proud to be B Corp™ certified - we place high value on what our people care about and recognise the important role we have as a business to create long-lasting positive change, using business as a force for good. Our environmental, social and governance programme is aligned to four of the United Nations Sustainable Development Goals - 'Good health and wellbeing,' 'Quality education,' 'Reduced inequalities' and 'Climate action.'