£40K/yr to £45K/yr
Wales, United Kingdom
Permanent, Variable

Application Support Engineer

Posted by Identify Solutions.

Application Support Engineer

Up to £45,000 per annum

Fully remote in South West, travel to Bristol, Cardiff and Swansea

Join a fast-growing digital consultancy, who are committed to driving transformative change for clients, from major UK government bodies to pioneering start-ups. And now, they're seeking an enthusiastic, Application Support Engineer to join their vibrant team.

What's in it for you?

  • You will not be a mere spectator; you will play a pivotal role in supporting customers with software defects to resolve their issues
  • A really good opportunity to own customer experience and be the face of the company

Key responsibilities of the role:

  • Customer support - triage, troubleshoot, and resolve issues whilst communicating with both technical and non-technical users
  • Software Testing - Document and report software issues, defects, and improvements to the development team.
  • Technical Expertise - Develop a deep understanding of the software products

Previous Tech knowledge:

  • SQL
  • Jira/Gitlab
  • Azure - bonus

Ready for a new challenge?

Interested to hear more? Apply via the link or drop me an email on or a message on LinkedIn. No CV needed at this stage!