Your new company
An exciting opportunity has arisen alongside a high-profile client based in the HAPPIEST CITY in the UK. They are seeking a seasoned, confident and dependable Technical Lead to support their in-house teams and act as the appropriate point of escalation for the applications and infrastructure functions.
Your new role
As the Technical Lead, you will be pivotal to the team's response when providing technical support for active products, services and projects. You will work closely with all areas of the technology function, which would include Service Desk, Service Managers and also 3rd party providers which supply relevant technology related services.
You will :-
- Act as an escalation point and lead to the 3rd line support function.
- Lead the team to address technical issues effectively
- Work with and manage 3rd parties to deliver technical upgrades and product solutions
- Review and respond to 3rd party proposals acting in the interest of the company
- Work with the team to keep the digital platform current through continuous improvement activities
- Provide regular reporting to the Head of Technology
What you'll need to succeed
The ideal professional to service this position will come from a hands-on technical background but also have strong experience with team and supplier management.
- High level of understanding in an enterprise level digital environment and practical experience in a 3rd line application environment
- Demonstratable experience in a technical leadership role
- Strong knowledge and experience of Microsoft Server / O365 environments
- Expertise in Azure Cloud services
- Strong understating of ITIL
- Strong stakeholder management skills
What you'll get in return
A rewarding contract alongside a pioneering organisation on an initial 3-month initial term paying a competitive day-rate. Flexible working options are available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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