Oracle Functional Consultant required by our market leading, award winning client based in Central Bristol. This will be a hybrid role with 2-3 days a week onsite per week with flexibility.
This is a 12 month fixed term contract which is likely to go permanent or extend after the initial period.
The Oracle Functional Consultant will provide technical guidance, and expertise in the support, development, implementation, and optimisation of the Oracle platform. This role ensures that the platform is efficient and is equipped with the latest features and functionalities to support the finance-related operations within the organisation.
Main Responsibilities:
- Provide 2nd and 3rd level support for our client enterprise systems and the business processes they support, working to resolve the issues alongside users and 3rd party support partners.
- Deliver system changes and enhancements to improve business processes and provide the right tools for key users.
- Own, improve, and deliver a change process to promote fixes and changes in line with business priorities and the team workload.
- Ensure all support calls and communication are logged within the ITSM tool, respond to support calls within agreed SLA targets in a professional and courteous manner, and escalate calls internally or externally.
- Ownership, creation, and maintenance of system documentation which supports IT and the business requirements.
- Develop excellent working relationships with customers and colleagues through strong interpersonal skills and an ability to work with diverse groups of people.
- Manage the UAT process for system changes and patching, co-ordinating and analysing testing scenarios, executing tests where necessary and supporting key users through the process.
Ideal Background:
- Knowledge and expertise of Oracle Fusion, Oracle EBS and Oracle Financials
- Knowledge and experience of providing support and analysis for large scale / tier 1 ERP systems.
- Experience of supporting and delivering IT change and IT projects
- Experience in Agile methodologies
- Ability to liaise comfortably with key stakeholders, translating business language into functional and technical solutions.
- Experience in cloud technologies (AWS, Oracle, Azure)
- Ability to work in a team and on own initiative whilst prioritising and owing work assigned to you.
- Experience of using IT support tools (Project Management, ITSM, Development and Deployment)
This fantastic role comes with a salary of £60,000 p/a and will initially last 12 months on a fixed term basis. The role may extend or go permanent after that period. The benefits include: A 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.